Contract conditions

Terms of Service
1 scope
(1) For all orders through our eBay shop by consumers and businesses, the following terms and conditions apply.
(2) Consumers in terms of § 13 BGB is any natural person who enters into a transaction for purposes which can be attributed mostly neither commercial nor its independent vocational activity.
(3) Within the scope of § 14 BGB is a natural or legal person or a legal partnership, in concluding a legal transaction in their commercial or independent professional activity.
(4) Customers within the meaning of these terms and conditions are both consumers and entrepreneurs
2 contractors, contract, correction possibilities
(1) The purchase contract is concluded with the
Kochstraße 20
70806 Kornwestheim
Phone: +49 711 899-89579
Director: Alexander Richter
Registration Number: DE306487257
Register court: HRB 757073
(2) When we list an item in auction or fixed price format, we will give a binding offer to conclude a contract on this product. We determine the starting or fixed price and the offer period, ie the period within which the offer may be accepted. If we take the auction format a minimum cost, so is the offer subject to the condition that the minimum price is reached. Items in the auction format, we can additionally provided with a Buy It Now feature, you can practice as long as the minimum price has not been reached yet no bid on the item delivered or. In auctions you accept the offer by placing a bid. The acceptance is subject to the condition that you are the highest bidder after the offer period. Your bid expires if another buyer makes a higher bid during the tender period.
(3) If we adjust items in the fixed price format, we will give a binding offer to conclude a contract on this product. You accept the offer by clicking on "Order Now" button and then confirm. For fixed price items, which we have selected the option "Instant Payment", you accept the offer, by clicking on "Order Now" button below and complete the immediately subsequent payment transaction. You can also thereby accept offers for multiple items that you (if available) to put the item into your cart and complete the immediately subsequent payment transaction.
(4) If "send price suggestion" in one of our deals in the Buy It Now price, the button appears, you can suggest us a price at which you would buy the product. We can accept your best offer, reject it or submit a counter offer. If you submit us a price suggestion, enter a binding offer to conclude a contract on this product at the price proposed by you. Your price is for 48 hours or valid until the ending date, whichever date comes first. Suppose it is a binding contract. The price proposal generally refers only to the price of the offered item.
(5) You can put the means of eBay in the order process available and recognize self-explanatory and means to correct your input before submitting the order. To cancel a transaction, press the "Back" button on your browser to return to the product page or to the eBay shopping cart. The shopping cart You can change the quantity or change by clicking on "Remove" to remove this item from the shopping cart the amount of products. Errors can be corrected by canceling the purchase process.
(6) The time available for the contract language is German.
(7) We save the contract on our systems, which are not accessible to you, however. However, over your eBay account, you have the "My eBay" the ability to view your past orders.
3 Withdrawal
(1) Consumers have the legal right of revocation as of the cancellation to be described. Entrepreneurs will be given no voluntary withdrawal.
You have the right to withdraw within fourteen days without giving a reason this contract.
The withdrawal period is fourteen days from the date, who have taken the final goods in possession to buy or indicated by you third party other than the carrier or has.
To exercise your right, you have to (ARKADA GmbH, Koch Straße 20, 70806 Kornwestheim, Tel: +49 711 899-89579, E-mail: By means of a clear statement (eg a by post written letter sent or e-mail) of your decision to withdraw from this contract, inform. You can sure use the attached model withdrawal form, which is not mandatory, however.
To meet the withdrawal deadline, it is sufficient that you send your communication concerning the right of withdrawal before the withdrawal period.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments we have received from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us, cheapest Standard have), and repay immediately latest within fourteen days from the date on which the notification has been received about your cancellation of this contract with us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment. We may withhold reimbursement until we have received the returned goods back, or until you have demonstrated that you have returned the goods, whichever is the earlier.
You have to return the goods immediately and in any event not later than fourteen days from the date on which you inform us of any cancellation of this contract to us or passed. The deadline is met if you send the goods before the period of fourteen days. They bear the direct cost of returning the goods. The cost of returning non-transportable goods have been estimated at about 150.00 EUR.
You only need to pay for any diminished value of the goods, where the value loss is due to a necessary to ascertain the nature, characteristics and functioning of the goods handling.
- End of revocation -
If you want to cancel the contract, then please fill out the form below and send it back.
4 Prices, payment, shipping
(1) Described on the product pages prices include VAT.
(2) shipping and delivery costs when they are incurred in addition, reported on the supply side of the seller on eBay separately and communicated to the client before submitting the order.
(2) For the payment available to the customers various payment options available that are specified on the supply side of the seller on eBay. Is prepayment agreed, payment is due immediately after the conclusion.
5 Delivery, delivery times
(1) All goods will be delivered either by carrier or by parcel service. The delivery times are as follows: The delivery of freight forwarders done on weekdays from Monday to Friday from about 08:00 to about 16:00. The delivery of packet services is done from Monday to Saturday from about 08:00 to about 17:00. Unfortunately, a delivery / service on public holidays can not be done. The delivery by forwarding agent free curb.
(2) The delivery time is up to 4 business days from receipt of order or receipt of payment in advance. On any different delivery times, we point to the product page.
6 Pickup and pickup times
(1) You basically have the option of picking up at ARKADA GmbH, Koch Straße 20, 70806 Kornwestheim, Germany at the indicated below Business Hours: By appointment.
7 Retention of title
(1) The goods remain until full payment of our property.
(2) Are you an entrepreneur and place your order in exercise of your commercial or independent professional activity, a legal entity under public law or public special assets, we retain the title to the goods until all outstanding claims from the business relationship with the purchaser before; The corresponding security rights are transferable to third parties.
8 Warranties
(1) are applicable to the products offered in our shop, the statutory warranty rights.
(2) Customer Service: You can contact our customer service for questions and complaints on weekdays 9:00 to 17:00 at the telephone number +49174 4001922 or by e-mail at
9 Limitation of Liability
(1) For claims due to damage caused by us, our legal representatives or agents, we are liable always unlimited:
injury to life, limb or health
for intentional or grossly negligent breach of duty
, If agreed upon warranty promise
as far as the scope of the Product Liability Act is opened.
(2) may rely on regularly For breach of contractual obligations whose fulfillment is essential to the proper execution of the contract and on whose observance the contractual partner (cardinal obligations) by slight negligence by us, our legal representatives or agents is the amount of liability to the case contract limited to damages to be reckoned with its formation typically.
(3) By the way, exclude claims for damages.
10 online dispute resolution
Online Dispute Resolution in accordance with Article 14, Section 1 of ODR-VO:.. The European Commission provides a platform for online dispute resolution (OS) ready to assist you at http: //
11 Final provisions
(1) Are you an entrepreneur, then German law applies, excluding the CISG.
(2) Are you a merchant according to the Commercial Code, legal entity under public law or public special fund, the exclusive jurisdiction for any disputes arising from contractual relationships between us and you our place of business.